Your first visit to New Horizons Foot and Ankle Associates, PLLC establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor.
Your first visit to New Horizons Foot and Ankle Associates, PLLC establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor.
Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling.
In preparation for your appointment and to make your visit to our office easier, we have provided the list below of items to bring with you:
At the time of scheduling, you will be sent a text message that will contain your appointment date, time, and location. Within that message you will also receive a link to our HIPAA compliant app that will allow you to fill out our patient intake form, saving you time on the day of your appointment and resulting in less wait time.
If you have any questions, feel free to give us a call and our team will gladly assist you.
We know you have many choices when choosing a Podiatrist in Louisville, Kentucky, so we have made requesting an appointment a simple process via our website.
If, for any reason, you cannot keep a scheduled appointment or will be delayed, please call as soon as possible and we will do our best to reappoint you to a date and time that works better for you. Charges may be incurred for appointments canceled less than 24 hours before scheduled appointment time and no show.
Our office accepts most insurance plans including Medicare, KY Medicaid, United Healthcare, Blue Cross Blue Shield, Anthem, Aetna, Cigna, Wellcare, Humana, Passport, Multiplan, Tricare, and more (please call our office for specific insurance information). We also provide affordable, discounted self-pay rates for our uninsured patients, as well as for services that are not covered by your insurance. If you would like to confirm whether we accept your insurance, or have any questions, please call our office and one of our team members will be happy to assist you.
We offer several convenient payment options to our patients:
Please remember that any co-pays, deductibles, co-insurance are due at the time of service. As a courtesy, our office will provide an eligibility check with your insurance carrier(s) for services provided, however, it is ultimately the responsibility of the patient to know coverages. Your health insurance is a contract between you and your insurance carrier, not our facility. Any uncovered services rendered are the responsibility of the patient, as well as any unpaid or remaining balances that are not paid by your insurance. If you are not insured, or a service is not covered by your insurance, we offer significantly discounted self-pay options (as well as flexible payment plans). Certain restrictions may apply as to whether or not you qualify for our self-pay discounted pricing (please call us to confirm eligibility).
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